Effective Date: January 1, 2026.
Privacy Policy for SkyOne Group LLC
SkyOne Group LLC (“SkyOne Group LLC,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, protect, and manage your information when you visit our website, contact our office, submit a rental application, or use our property management services.
By using our website or providing your information to us, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Mailing address
- Rental application information
- Employment and income information
- Payment information
- Maintenance requests
- Any other information you choose to provide
We may also collect limited technical information automatically when you visit our website, such as your IP address, browser type, device information, and website usage data.
How We Use Your Information
We use your information to:
- Respond to your inquiries
- Process rental applications
- Manage tenant and property owner accounts
- Communicate regarding leases, maintenance, and services
- Send payment reminders and important account notifications
- Improve our website and customer service
- Comply with legal obligations
Sharing of Information
SkyOne Group LLC does not sell, rent, or share your personal information with third parties or affiliates for marketing or promotional purposes.
Your personal information is used solely to provide our property management services and communicate with you regarding your account, rental application, lease, maintenance requests, and related services.
We may disclose personal information only when required by law, court order, or other legal process, or when necessary to protect the rights, property, or safety of SkyOne Group LLC, our customers, or others.
SMS Communications
By providing your mobile phone number, you consent to receive text messages (SMS) from SkyOne Group LLC regarding your rental application, lease, maintenance requests, appointments, payment reminders, account updates, and other information related to our property management services.
Message frequency may vary. Message and data rates may apply based on your wireless carrier.
You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact our office directly.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Cookies
Our website may use cookies and similar technologies to improve website functionality and enhance your browsing experience. You may disable cookies through your browser settings; however, doing so may affect certain features of the website.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, or disclosure. While we strive to protect your information, no method of electronic transmission or storage is completely secure.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.
Your Rights
You may request to:
- Access the personal information we maintain about you.
- Correct inaccurate information.
- Request deletion of your personal information where permitted by law.
- Withdraw consent for communications where applicable.
To make a request, please contact us using the information below.
Children’s Privacy
Our website and services are intended for adults and are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Effective Date. Your continued use of our website after changes are posted constitutes your acceptance of the revised Privacy Policy.